| Handbook of Training Evaluation and Measurement Methods
This new, third edition of Jack Phillips - classic Handbook of Training Evaluation and Measurement - Methods will show you how to design, implement and assess the effectiveness of human resource development programs, as well as how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new case studies. Seven entirely new chapters have been added which focus largely on ROI. |